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#How to get mac apps back how to
How to get an iTunes or App Store refund on Mac
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Note that if you are not eligible for a refund for the item you have selected, the final button to submit your claim will be greyed out. You should hear back from Apple within a few days about whether your request for a refund is approved. In the subsequent drop-down menu, select the reason for your refund request from the list.Sign in to Apple's site with your Apple ID user name and password. You'll then be taken to Apple's refund site in Safari. Scroll down the app's listing and tap on Report a Problem.Tap on the app you want to claim a refund for.
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If you have Family Sharing enabled, you'll then need to hit My Purchases or the name of the person in your family who made the purchase you wish to seek a refund for. If you don't have a photo set, this will instead be your initials.